SUPPORT

Customer Support

Welcome to CeoCapital LLC Customer Support. We are here to assist you with any questions or issues you may have.

Email Support: You can reach our customer support team via email at ceocapitalllc2021@gmail.com. We aim to respond to all inquiries within 24 hours.

Phone Support: Call us at (800) 591-5160 . Our phone support is available Monday to Friday, from 9 AM to 5 PM PST.

Live Chat: Chat with our support agents in real-time by clicking the "Chat Now" button on our website. Live chat is available Monday to Friday, from 9 AM to 5 PM [Your Time Zone].

Q1: How do I make a payment? A: You can make a payment using any major credit or debit card through our secure payment processor, Stripe. At checkout, enter your card details and complete the purchase.

Q2: Is my payment information secure? A: Yes, your payment information is processed securely through Stripe. We do not store any of your payment card details. Stripe is PCI-compliant and uses advanced security measures to protect your data.

Q4: Can I change or cancel my order? A: If you need to change or cancel your order, please contact us as soon as possible at ceocapitalllc2021@gmail.com or (800) 591-5160. We will do our best to accommodate your request if your order has not yet been processed.

Q5: What is your return policy? A: Please refer to our Return Policy for detailed information on returns and refunds. If you need further assistance, contact our support team.

Payment Declined: If your payment is declined, please check the following:

• Ensure that your card details are entered correctly.
• Verify that your card is not expired and has sufficient funds.
• Contact your bank or card issuer for more information.

Double Charges: If you notice multiple charges for the same order, please contact us immediately at ceocapitalllc2021@gmail.com or (800) 591-5160 We will investigate the issue and resolve any duplicate charges.

Refunds: If you have requested a refund, it will be processed through Stripe and may take 5-10 business days to appear on your statement. For further assistance, contact our support team.

If you believe there has been an error with your payment or you need to dispute a charge, please contact us first at ceocapitalllc2021@gmail.com  or (800) 591-5160. We will work with you to resolve the issue promptly.

Your security and privacy are our top priorities. All transactions are processed through Stripe, which is PCI-compliant and uses encryption to protect your data. For more information on how we handle your data, please read our Privacy Policy.